Candidates should demonstrate their knowledge and skills in communication through working with others. Statements could describe the way in which your work involves collaboration, for example through participation in a team or acting as an interface to other groups. Also discuss how you disseminate your practice, for example through presentation or publications. Relevant evidence would include reflection on collaborations with others, reports outlining your activity within a team process, how you have brokered support for a particular initiative (for example from a technical or legal support service) or how you have worked with others to solve problems. Where your evidence involved collaboration, please acknowledge the contribution of others. You may also chose to discuss how you select appropriate forms of communication and utilise different technologies.


ProjecLeading the development of the HTML template

Problem solving

Took the lead but had to deal with the whole team giving you a million suggestions, so managed that, and incremental versions being released, incorporating those improvements

Solutions

Presentations for new version releases

Brain storming sessions and forums for new ideas on how to take it forward

Reflection

  • What have I learnt from doing what I describe above?
  • What went well/what could have gone better?
  • What would I do differently another time?
  • What was the impact on my users/students/learning?

Evidence

xxx

Project tit


United Nations OCHA – Humanitarian and Refugee Laws and Rights (freelance work)

le

Problem solving

Developing the course alongside 1 main subject expert, who had worked for the UN for 30 years, and also getting about 30 people feeding in to the content and development of the course.

Solutions

Storyline software was used, and for each round of feedback (3 rounds) we had an open forum where anyone could communicate with Christine (SME) and me, and then one person in the UN would collate all the suggestions that would be taken forward, then we would meet to discuss those (possibly with a bit of back and forth), and then set our actions for development.

Reflection

  • What have I learnt from doing what I describe above?
  • What went well/what could have gone better?
  • What would I do differently another time?
  • What was the impact on my users/students/learning?

Evidence

screenshots of feedback process docs

EDU brand guide and marketing

Problem solving

xxConsistent branding across departmental marketing to the rest of the partnership

Solutions

Leading on from the Brightspace marketing campaign, an EDU brand and branding guide was created, as a tool that would continue to help the department market the ways in which we can support staff and students.

While academic writing is targeted at a critical and informed audience, our general writing is aimed at a much wider range of users – students, colleagues, partners and members of the general public – so needs to be produced in such a way as to get the message across in a clear and simple manner.

  • Brand consistency and cohesion.
  • Brand recognition across the partnership, and externally.
  • Brand identity and promise. 

Our brand “target market”

In branding design and marketing, we talk about “target market” a lot. This may seem irrelevant when we are working at a university because our objectives are much different than a straight forward company strategy, like selling products, or services. But it’s important that we are aware of our “target markets”, so that we can communicate effectively, market the department internally, and also externally, in a way that is strong and consistent.

When people think of the EDU we want them to feel like they are supported we reinforce that message by using a consistent style in all our communications.

  • Key takeaway about your brand story. EDU was formed to engage academics and support curriculum development across the university.  
  • Key takeaway about your brand visuals. Our brand visual present an overall look that is bright, clean and inviting.
  • Key takeaway about your brand voice. Our brand voice is professional, authentic, supportive and approachable.

Following that, a sub-brand called “Spring into Summer” was also designed, and a new Autumn marketing campaign has recently been sent out. I led the design process from brief, to design, refine, and implementation, alongside Robyn and Susan who produced the content for it.

Had to work hard to get buy-in from team, also collate all the feedback and try make everyone heard in the process of its creation.

Reflection

  • What have I learnt from doing what I describe above?
  • What went well/what could have gone better?
  • What would I do differently another time?
  • What was the impact on my users/students/learning?

Evidence

Link to brand guide: https://rise.articulate.com/share/Z2wp_7Ovgbw1cUZy4OhW4IoTs6luQuvu

Not finished, so add screenshots instead?

Project Mental Health app for kids

Problem solving

Developing alongside another developer concurrently, with tight deadline – very good communication and organisation needed

Solutions

xxx

Reflection

  • What have I learnt from doing what I describe above?
  • What went well/what could have gone better?
  • What would I do differently another time?
  • What was the impact on my users/students/learning?

Evidence

screenshot of dev schedule